Harvard professor David Silbersweig, Boston Global Forum Board Member and co-founder of the Global Enlightenment Mountain, recommends the discussion at a conversation hosted by Fast Company and Deloitte & Touche. Here are four takeaways from the event:
- Artificial intelligence will transform knowledge work . . .
AI holds great potential for improving productivity, potentially allowing a three-hour job to be knocked out in an hour with AI assistance. It’s like giving workers a copilot or an assistant, helping them reach a new level of productivity.
- . . . but AI still needs a human assist.
To improve, AI models need training from humans with real-world expertise. From a talent perspective, those likely to be most successful are people with humanities or legal backgrounds as well as computer science expertise. People with these skills are able to understand why the model gave a certain response, then train it to produce better and more useful output.
- Personalization produces better interactions.
AI can be taught to recognize a person’s behavioral data and patterns. This can lead to richer, more appropriate interactions.
Of course, this level of personalization will require attention, and potential regulation, related to privacy and security. As AI advances, developers must be transparent and engage with stakeholders early on about how personal data is used.
- AI can be employed to navigate massive challenges.
AI has potentially transformative uses for society as a whole.
The Global Enlightenment Mountain Program (GEM), pioneered by the Boston Global Forum, is a groundbreaking initiative aimed at establishing a virtual Silicon Valley model for the AI and Digital era. GEM brings together research centers, laboratories from leading universities, and cutting-edge technology innovation companies from around the world, including the US, Japan, India, Europe, Canada, Australia, South Korea, and Israel.
By connecting financial investment resources and harnessing the power of talented individuals, GEM fosters collaboration in development and market participation. Through the synergy of diverse resources, the program strives to accelerate the pace of innovation and facilitate the creation of novel products and technologies for the Age of Global Enlightenment.